Secrets Of Food Delivery Drivers And The $38 Billion Dollar Industry

Chances are you’ve ordered food from DoorDash, Grubhub, Postmates or Uber Eats at least once. The technology companies behind these food delivery apps have been in existence for fewer than ten years, but they’re making a big impact on the way we eat.

Forbes estimates that food delivery sales are expected to increase by more than 20% by 2030, with the industry projected to be worth $38 billion by the end of 2020. Delivery drivers have a huge role in America’s new habit. Here’s what they had to say about one of the fastest-growing services of 2020 and some lesser-known info customers should know.

Drivers Can’t Stand When Restaurants Make Them Wait

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Unsplash/Wonderlane
Unsplash/Wonderlane

Have you ever gone to a restaurant to pick up your take-out order at the time provided, but end up waiting 5-10 minutes for it to be ready? That’s exactly what delivery drivers have to deal with on a daily basis.

Drivers admit that they are often frustrated at the waiting times at restaurants. Waiting ten minutes at a pick-up will end up killing their overall hourly earnings. And unlike Uber rides, delivery drivers aren’t paid for their time — just the orders completed.